This Privacy Policy explains how dd22 collects, uses, stores, shares and protects your personal data. We are committed to handling your information responsibly, transparently and in accordance with applicable data protection principles. Please read this document carefully before using the platform.
Last reviewed: 2026 — subject to periodic updatesThis Privacy Policy ("Policy") describes how dd22 ("Platform", "Operator", "we", "us", "our") collects, processes, stores, shares and protects the personal data of individuals ("User", "you", "your") who access or use the dd22 online gaming platform at https://dd22.cam, including all associated services, features, functionality and communications.
dd22 is an English-language online gaming information platform primarily serving users across Pakistan, including those located in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. All account balances and transaction figures are displayed in Pakistani Rupees (PKR) for user convenience.
By registering an account, accessing any part of the platform or submitting personal data through any channel, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree to this Policy, you must not use the dd22 platform.
For the purposes of this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, including name, email address, IP address, payment details and account activity records. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transmission, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, dd22. |
| "Data Processor" | A third party that processes Personal Data on behalf of dd22 in accordance with documented instructions. |
| "Consent" | A freely given, specific, informed and unambiguous indication of a User's agreement to the processing of their Personal Data for a stated purpose. |
| "KYC" | Know Your Customer — identity verification procedures requiring submission of government-issued identification and proof of address documentation. |
| "Cookie" | A small text file placed on a User's device by the platform to store session information, preferences and analytical data. |
dd22 collects personal data from Users through several channels, including account registration, identity verification, platform usage and customer support interactions. The categories of data we collect are set out below:
| Category | Examples of Data Collected | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, CNIC or other government-issued ID number | Registration, KYC verification |
| Contact Data | Email address, phone number, residential address (including city — e.g., Karachi, Lahore, Islamabad) | Registration, account settings |
| Financial Data | Deposit and withdrawal history, transaction amounts in PKR, payment method identifiers (not full card numbers or wallet credentials) | Cashier transactions |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Automatic platform collection |
| Usage Data | Games played, betting markets accessed, session duration, pages visited, feature interactions | Platform activity logs |
| Communications Data | Content of support chat messages, email correspondence, feedback submissions | Support channels |
| Responsible Gambling Data | Self-exclusion status, deposit limit settings, session limit preferences | Account responsible gambling tools |
dd22 processes personal data on one or more of the following lawful bases, depending on the specific processing activity:
dd22 uses the personal data collected from Users for the following purposes:
dd22 does not sell, rent or trade your personal data to third parties for their independent marketing purposes. However, we do share personal data with trusted third parties in the following circumstances:
dd22 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device when you visit the platform. The categories of cookies used are described below:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Essential for platform functionality — maintaining login sessions, security tokens and account state. Cannot be disabled without impacting core platform operation. | Session / short-term |
| Functional | Remembering User preferences such as language settings, PKR display options and responsible gambling tool configurations. | Up to 12 months |
| Analytical | Aggregated, anonymised data used to understand how Users navigate the platform, which features are used most and where performance improvements are needed. | Up to 24 months |
| Marketing | Used only with User consent to track interactions with promotional content and personalise bonus and offer notifications where applicable. | Subject to consent |
dd22 retains personal data for as long as necessary to fulfil the purposes described in this Policy, meet applicable legal and regulatory obligations, and protect the legitimate interests of the Operator and Users. The following general retention principles apply:
Following the applicable retention period, personal data is securely erased or anonymised in a manner that prevents re-identification.
dd22 implements appropriate technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include, but are not limited to:
While dd22 employs reasonable security practices, no method of data transmission or electronic storage is completely secure. Users are responsible for maintaining the confidentiality of their own account credentials and must notify our support team immediately if they suspect unauthorised access to their account.
Subject to applicable law and the operator's jurisdiction, Users may exercise the following rights in relation to their personal data. To exercise any of these rights, please contact our support team using the details in Section 14.
Request a copy of the personal data we hold about you, including the categories of data processed and the purposes of processing.
Request correction of inaccurate or incomplete personal data held about you. Some corrections may require re-submission of supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention requirements that may override this right.
Request that we limit the processing of your personal data in certain circumstances, such as while the accuracy of data is contested.
Where technically feasible and applicable, receive your personal data in a structured, commonly used, machine-readable format for transfer to another service.
Object to the processing of your personal data where it is based on legitimate interests, including objection to the use of your data for direct marketing purposes.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting prior lawful processing.
If you believe your data rights have been infringed, you may lodge a complaint with the relevant data protection supervisory authority in the operator's licence jurisdiction.
The dd22 platform is strictly intended for adults aged 18 years and over, or the higher minimum age required by the operator's licence jurisdiction. dd22 does not knowingly collect, process or retain personal data from individuals under this age threshold.
The dd22 platform may reference or interact with third-party services, including payment processors, game studios and analytics providers. These third parties operate under their own privacy policies and data protection frameworks, which are independent of this Policy.
dd22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements or platform operations.
When material changes are made to this Policy, we will provide Users with advance notice via email or a prominent on-platform notification prior to the updated Policy taking effect. The revised Policy will display an updated review date at the top of the page.
Continued use of the dd22 platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree to any changes, you should cease using the platform and may request account closure and data deletion in accordance with your rights under Section 10.
If you have any questions, concerns or requests relating to this Privacy Policy, including requests to exercise your data rights, please contact the dd22 data team using the details below. All privacy-related enquiries are handled in English, with Urdu language assistance available on request.
When submitting a data rights request, please include your registered account username or email address, a clear description of your request, and any relevant reference numbers. Requests must be verified before we can action them — we may ask for additional identity confirmation to protect your data security.
Our approach to data privacy is built on six clear commitments to every user of the dd22 platform.
dd22 does not sell, rent or trade your personal data to third-party advertisers or data brokers under any circumstances. Your data is used solely to operate your account and comply with our legal obligations.
All data transmitted between your device and the dd22 platform is encrypted using industry-standard TLS protocols. Sensitive data including identity documents and financial records is also encrypted at rest.
Your rights to access, rectify, erase, restrict, port and object to the processing of your data are clearly documented in Section 10 of this Policy, with a transparent process for raising requests.
All cookie categories — strictly necessary, functional, analytical and marketing — are disclosed in full. Marketing cookies are only used with your explicit consent and can be managed through browser settings.
Personal data collected for account administration, KYC or transaction processing is not repurposed for unrelated uses without clear notice to you and, where required, fresh consent.
dd22 does not knowingly collect or process data from individuals under 18 years of age. Any account found to belong to a minor is closed immediately and the associated data is deleted promptly.
Our support team is available 24/7 to assist with any privacy or data protection queries. You can also review our full Terms & Conditions or visit our FAQ for additional guidance.
Adults 18+ only. dd22 does not hold a Pakistani gambling licence. Local laws may restrict gambling. For entertainment purposes only.